Complaints & concerns
Tell us when something is not right
We want concerns to be heard, handled fairly and used to improve our staffing service.
To raise a complaint, contact us using the details below or send a message through our contact form. Please include what happened, when it happened and how you would like us to respond.
How to contact us
Email: info@britetalent.co.uk
Phone: 07886 471661
Registered office: Unit 7 Transom House, Victoria Street, Bristol BS1 6AH
What happens next
We will acknowledge your concern, review the relevant information and explain the outcome. Formal response times and escalation arrangements will be added when the complaints procedure is confirmed.
Urgent safeguarding concerns
If someone is in immediate danger, contact the emergency services. Concerns about a client’s regulated care service should also be reported through that provider’s safeguarding and escalation procedures.